In-stock items typically ship within 1-3 business days, while custom products take 2-4 business days to process.
2. How long does shipping take?
Shipping times vary depending on your location, but generally range from 10-18 business days.
3. Do you ship internationally?
Yes! We ship worldwide, including to the United States, Europe, and other countries. Shipping costs are calculated at checkout.
4. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and link to track your shipment.
5. Can I return a customized product?
Customized products are non-refundable unless the issue is due to an error made by us (e.g., incorrect name, wrong design).
6. Do you charge customs fees?
No, we cover all customs duties and taxes for international orders, so you don’t need to worry about additional charges upon delivery.
7. What payment methods do you accept?
We accept payments via PayPal, Visa, MasterCard, and other major credit/debit cards.
8. How do I contact customer support?
You can reach us at [support@shopvaultus.com]. Our customer support team is available Monday through Friday to assist you with any questions or issues.
